WhatsApp Marketing Services
Connect with customers through useful, timely WhatsApp communication. Digi-Expan helps businesses plan WhatsApp campaigns, customer messaging workflows, and approved business communication that supports enquiries and engagement.
About Our WhatsApp Marketing Service
WhatsApp marketing helps businesses communicate with customers through a familiar messaging channel. Our service can include WhatsApp Business profile review, message strategy, opt-in audience planning, approved template recommendations, campaign coordination, and workflow planning. Where applicable, we consider the WhatsApp Business Platform, template approval requirements, conversation categories, and platform policies. We prioritize user consent and relevant communication. WhatsApp API provider charges and platform fees are separate unless agreed.
Choose the Right WhatsApp Marketing Plan
Choose a WhatsApp marketing plan based on your messaging needs, contact volume, automation requirements, and platform setup.
Starter
A basic WhatsApp Business communication setup.
Organize your business profile and plan simple customer messaging.
What's Included
→ WhatsApp Business profile review
→ Messaging objective and audience review
→ Opt-in and consent checklist
→ Basic message template suggestions
→ Customer enquiry workflow recommendations
→ Setup summary
→ Messaging objective and audience review
→ Opt-in and consent checklist
→ Basic message template suggestions
→ Customer enquiry workflow recommendations
→ Setup summary
Growth
For businesses managing regular WhatsApp communication.
Plan recurring campaigns and improve customer enquiry workflows.
What's Included
→ Everything in Starter
→ Campaign message planning
→ Approved template recommendations where applicable
→ Basic customer segmentation
→ Quick reply and workflow recommendations
→ Monthly activity review
→ Campaign message planning
→ Approved template recommendations where applicable
→ Basic customer segmentation
→ Quick reply and workflow recommendations
→ Monthly activity review
Scale
For businesses needing broader messaging and automation.
Plan integrated WhatsApp communication with structured workflows and reporting.
What's Included
→ Everything in Growth
→ Multi-stage messaging journey planning
→ CRM or platform integration requirements review
→ Automation workflow planning
→ Team response process recommendations
→ Strategic performance review
→ Multi-stage messaging journey planning
→ CRM or platform integration requirements review
→ Automation workflow planning
→ Team response process recommendations
→ Strategic performance review
How Our WhatsApp Marketing Process Works
We plan useful customer conversations while respecting consent and WhatsApp business policies.
01. Assess
We review your business profile, messaging goals, and current setup.
02. Plan
We define audience groups, message types, and approved template needs.
03. Connect
We coordinate the agreed campaign or workflow setup.
04. Improve
We review customer engagement and recommend workflow improvements.
WhatsApp Marketing FAQs
A business profile is useful for basic business communication. Larger or automated campaigns may require the WhatsApp Business Platform.
Messaging must follow WhatsApp policies, consent requirements, and approved template rules where applicable. Unsolicited bulk messaging is not supported.
No. Provider charges, conversation fees, and third-party platform subscriptions are separate unless agreed.
Yes, suitable workflows can be planned using supported tools and platform capabilities. Scope depends on your setup.
You must obtain and manage appropriate permission before sending business-initiated messages, following applicable requirements.
Ready to Improve Customer Communication on WhatsApp?
Let’s plan helpful WhatsApp messaging and workflows for your business.